Job Description
Overview
Consultant @ Matchtech | Defence & Public Sector
Our client is a key player in the Defence & Security sector, currently seeking an In-Service Support Engineer to join their team in High Wycombe/West London.
The role involves providing back-office engineering support to end users globally, ensuring mission success around the clock.
Key Responsibilities
- Leading the delivery of In-Service support obligations, collaborating with the Project Manager, System Design Authority, and customers
- Maintaining support project approaches in line with Defence Standards and customer contracts
- Responding proactively to emerging technical issues, including customer fault reports
- Collaborating with the engineering team to develop commercially and technically viable solutions
- Managing and monitoring system performance, including root cause analysis of faults
- Implementing programmes of inspectio...