💼 Full-Time Position

Inbound Customer Service (Basic up to RM4000 + Allowance - open for freshgrads)

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Asia Recruit (Permanent, Contract, & Executive Recruitment)
📍 kuala lumpur, kuala lumpur, Malaysia
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Location
kuala lumpur, Malaysia
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Posted
June 06, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Overview

Inbound Customer Service (Basic up to RM4000 + Allowance - openforfreshgrads)

Job Openings Inbound Customer Service (Basic up to RM4000 + Allowance - openforfreshgrads)

Responsibilities

  • Ensure highest standards of service delivery on personalized phone services to our customers
  • Serve customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; and maintaining database
  • Educate the customer about the products and services and directs them towards available resources for self-help
  • Manage customer complaints, issues and subsequent solutions and is responsible for identifying and escalating customer issues to the appropriate department
  • Act on any required customer follow-up in accordance with Contact Centre internal guidelines and updates customer data into relevant systems accurately
  • Maintain confidentiality of the customers and data at all times