💼 Full-Time Position

Inbound Payment - Contract (Shopee)

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Shopee
📍 singapore, singapore, Singapore
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Location
singapore, Singapore
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Posted
June 11, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Description:
Perform routine order processing such as KPI and performance reports and implement improvement plans in real-time to achieve operational targets. Prepare chargeback evidence files and write chargeback letters to dispute with credit card banks.Contact the bank's PIC to clarify that liability must not be assigned to Shopee Understanding workflows for each payment channel and handling all incoming tickets and policy of the department Able to escalate issues and urgent matters to involve other teams. Complete ad-hoc tasks as requested by the department's management. Solving buyer and seller cs tickets related to credit card chargeback Work collaboratively with team members and independently manage assigned tasks. Requirements:
Bachelor's Degree in Accounting, Finance, Economics and Business Administration Detail oriented Basic knowledge of Microsoft Excel (E.g., Pivot, Vlookup) and Google Docs. Able to work independently and is a good team player Have a moderate leve...