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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Responsibilities
- Analyse and identify customer’s needs and match against IT hardware products.
- Sell IT hardware products to customers via inbound channels such as Calls, Chats, Emails etc and Follow-up.
- Able to write and explain recommended product solution, up‑sell and cross‑sell in a Tele, Chat and Email environment.
- Communicate professionally with customers regarding current promotions and product upgrades and new product launches.
- Building and maintaining sales pipelines followed by accurate forecasting and sales revenue closures.
- Daily Sales Pipeline and Activity to be updated in CRM and maintained.
- Follow up with customers to solicit further sales, respond to sales enquiries.
- Maintain professional customer services via verbal and in written communication.
- Adhere to sales process, pipeline management, ethics and compliance.
- Team‑Player, Flexible and able to work on Shift...