Job Description
Agensi Pekerjaan Penta Consultancy Sdn. Bhd in Kuala Lumpur is seeking an Incident & Problem Management Support Executive. The role involves managing incidents, problems, and service requests in line with ITIL processes while supporting deployment and change management activities.
The ideal candidate should have a Bachelor's degree in IT or related fields and at least 3 years of relevant experience. Strong troubleshooting skills and familiarity with ITSM tools like ServiceNow are essential.
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