Job Description
If you’re experienced in income recovery and ready to take on more complex cases, this is your chance to step into a role where you’ll support customers, lead on enforcement, and help protect people’s homes.
We’ve got multiple opportunities available and we’re looking for people who can make a real difference from day one as our new Senior Income and Advice Officers (Enforcement).
Psst - we know the advert title says Income and Enforcement Officer, but internally we call this role Senior Income and Advice Officers (Enforcement)
About the role
This is a role where you’ll make a real difference - supporting customers to stay in their homes while protecting Yorkshire Housing’s income.
You’ll be speaking to customers every day, helping them manage their finances, setting up realistic repayment plans, and guiding them to the right support. Alongside this, you’ll take the lead on more complex cases using your expertise to manage...