💼 Full-Time Position

Individual/ Employee Benefits Claims Management, Analyst (1 year contract) - Shift

🏢
AIA Malaysia
📍 kuala lumpur, kuala lumpur, Malaysia
📍
Location
kuala lumpur, Malaysia
📅
Posted
June 17, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Description

Responsible for performing pre-certification; prospective, concurrent and retrospective review of hospitalization; and to ensure that cost containment measures are carried out without compromising on the care quality and service standards.

Roles and Responsibilities

  • To support and lead a team of assessors in pre-certification, hospitalization, case management in the issuance of guarantee letter in compliance to Company’s requirements and guidelines.
  • To ensure quality audits are done for the respective team members.
  • To pre-certify cases for issuance of guarantee letter in compliance to Company’s requirements and guidelines assist the team target productivity benchmark.
  • To ensure guarantee letters are issued accurately and correctly within targeted TAT and with authority assigned.
  • To assist in the assignment and monitoring of all documents received in their respective team’s queues.
  • ...