Job Description
Responsibilities
- Assist the sales team and follow-up in generating sales quotations and sending the approved quotations to the Clients. Managing queries from clients via phone or email.
- Resolve queries about delivery schedule.
- Record complaints or feedbacks from Clients and/or suppliers and elevate these matters.
- Support marketing activities through cold-calling assigned prospective Clients, follow-up calls after quotations are sent and manage post-sales Customer Survey efforts.
- Responsible for the internal coordination between departments.
- Ensuring quotations issued by Sales Team are accurate according to the Purchase Orders as issued by Client.
- Follow-up with Client on outstanding Purchase Orders where necessary.
- Liaise with Clients and Technical Department to confirm on logistics details according to schedule.
- Arrange with Technical Department and make necessary arrangements to collect a...