Job Description
Job Description – Channel & Industrial Support Engineer
Role Overview
The Channel & Industrial Support Engineer will provide pre-sales and post-sales technical support to channel partners and customers. The role includes product demonstrations, customer visits, application support, lead generation, and supporting channel sales teams across the assigned territory.
Key Responsibilities
Support channel partners with technical and application knowledge
Conduct customer site visits, product demos, and installations
Handle technical queries and provide troubleshooting support
Generate leads through events, industrial visits, and marketing activities
Build strong relationships with electrical and industrial channels
Support new product initiatives and competitor comparisons