Job Description
The Manager position on the Customer Assurance (CA) team will play a pivotal role in enhancing the organization's commitment to delivering exceptional customer service and assurance, as part of new Center of Excellence. This role is positioned in our shared service center in Warsaw and will be accountable for managing a team that ensures timely and accurate responses to customer audit requests. This manager position will also play a critical role in helping to build out and enhance the program.
The Customer Assurance Manager will have experience with program management and team coordination and a strong technical background in information security, privacy, and IT controls, as well as experience with customer compliance questionnaires / third party risk. The manager will help streamline processes and enhance the quality of information provided to customers. This role entails managing and coordinating program activities to ensure the team provides comprehensive responses to inq...