Job Description
Salary: Up to SGD 6000 + KPI (half yearly KPI) (Depending on overall experience and skills)
CAT 1 clearance is required.
RESPONSIBILITIES
- Be responsible for Post-sales activities of Cybersecurity or Network Performance Monitoring products.
- Involve in Large-scale (Local & Regional) Project Implementation.
- Provide on-site implementation services including testing, deployment & documentation.
- Provide technical support in ensuring customer satisfaction.
- Analyse and clarify customer queries though troubleshooting and researching existing knowledgebase articles/known issues.
- Be on routine standby to support 24×7 maintenance support calls.
- Requires the ability to communicate issues clearly and concisely.
REQUIREMENTS:
- Bachelor’s degree or Diploma in Cyber Security, Computer Science, Computer Engineering or related field...