💼 Full-Time Position

Information Technology - Help Desktop Support

🏢
Ampcus Incorporated
📍 Washington Highlands, District of Columbia, United States
📍
Location
Washington Highlands, District of Columbia, United States
📅
Posted
May 11, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

 

Job Title: Information Technology - Help Desktop Support.

Location: Washington, DC.

 

 

Job Description:


  • Provide technical support and troubleshooting to ensure internal systems operate at optimal levels and external stakeholders and volunteers receive timely assistance.

  • Play a critical role in daily operations across multiple platforms including Salesforce, Zendesk, ServiceNow, and Google Workspace.

  • Serve as Google Workspace Administrator, managing user accounts, MFA security protocols, and device enrollment through MDM to maintain a secure and compliant environment.

  • Deliver end-to-end helpdesk support, including troubleshooting issues, managing s...