Job Description
Job summary:
We are seeking an experienced IT Infrastructure Operations Specialist to oversee the daily management of infrastructure operations, service delivery, and team performance. This role is critical in ensuring the stability, security, and efficiency of our IT infrastructure while aligning with the company’s digital transformation strategy and compliance frameworks.
Key Responsibilities:
Infrastructure Operations & Service Management & project management:
- Provide Level 2 on-site technical support and infrastructure project management
- Monitor and improve IT operations management processes
- Align infrastructure operations with digital transformation goals
- Lead and coordinate with Headquarters for troubleshooting efforts for complex technical problems
Compliance, Safety, and Information Security:
- Promote resource conservation and ensure the health and safety o...