Job Description
Job Description
- Troubleshoot hardware, software, connectivity issues
- Maintain and update IT asset inventory including PCs, peripherals, and licenses
- Monitor and maintain on-premise server health (CPU, memory, disk, uptime)
- Perform regular backup operations and conduct monthly restore tests
- Support implementation and maintenance of disaster recovery procedures
- Monitor and maintain LAN/WAN network performance, manage firewall rules, antivirus, and endpoint security tools
- Provide support and basic administration for core systems
- Perform basic database queries and data summaries using Microsoft Excel
- Report SLIK to OJK
Job Requirement
- Diploma or Bachelor's degree in Information Technology, Computer Science, or related field
- Minimum 2 years of hands-on experience in an IT support or IT operations role
- Good communication in Englis...