Job Description
About the Role
Indivara Group is hiring an IT Lead to be the accountable owner for our payments platform and is expected to be an active contributor in relation to Indivara Group’s technology solutions. You will work closely with our intra-group engineering teams who build and operate key systems.
This is a hands-on “run + improve” role: you will lead incident response, drive platform reliability, and continuously improve our processes and tech stack while keeping us audit-ready.
What You’ll Own
A) Platform Ownership
- Be accountable for payment system stability and issues end-to-end: triage, root cause, fixes, and prevention.
- Own production support: incident management, on-call expectations, post-mortems, problem management.
- Set and track operational metrics: uptime/latency, incident frequency, MTTR, failed transactions, backlog of known issues.
B) Platform Improvement
- Innov...