💼 Full-Time Position

Information Technology Service Delivery Manager

🏢
Aptimized
📍 wayne, nj, United-States
📍
Location
wayne, United-States
📅
Posted
June 30, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

We’re hiring: IT Service Delivery Manager (Onsite – Wayne, NJ)


Aptimized is looking for a hands-on IT Service Delivery Manager to lead managed services, infrastructure operations, and technology implementation projects across our client base.

This is not a passive oversight role — we need someone who can own delivery, manage P&L, lead technical teams, and drive real outcomes for clients.


Location: Wayne, NJ (Onsite – 5 days/week)

Requirement: Local candidates only


What You’ll Own

  • Full accountability for service delivery performance (SLA/KPI/CX)
  • P&L ownership across customer accounts (revenue, margin, cost control)
  • Leadership of technical delivery teams (infrastructure + cloud engineers)
  • Delivery of:
  • Managed services (AMS/support models)
  • Technology implementation projects (cloud, infr...