Job Description
We are currently looking for a Information Technology Support Technician professional to join our team on an on‑site support role.
Work Mode: On‑Site
Employment Type: B2B/ Freelance Contract
Location: Espoo, Finland
LSS - Local Site Support User On Prem IT support:
- Desktop, laptop, and peripheral basic troubleshooting (Windows, macOS, Linux OS, printers, mobile phones etc.)
- Provisioning and deprovisioning of corporate devices (laptops, phones) – Replace broken devices with temporary devices in accordance with Ericsson’s processes
- Provide technical guidance to end users for day‑to‑day IT issues within the office environment
- Coordinate with L2 teams when troubleshooting (examples L2 : end user computing team, EMM...).
Office IT Infrastructure Support:
- Perform on office infra basic troubleshooting, installation, or maintenance for EIT services...