Description

KEY RESPONSIBILITIES

(List the job's essential or most important functions which typically comprise of 5% or more of the job's total time. This includes grouping the essential functions of the job into categories, summarizing the categories and indicating the desired outcome. Typically, this section will consist of 7-10 bullet points.)

* Maintains desktop computers, laptops and network related hardware and software which includes setup, new user account creation, simple to complex installations and advanced troubleshooting on issues. Ensures optimum performance and connectivity.

* Provides first and second level end user IT support for simple to complex technology which includes: proactively identifying needs; troubleshooting and fixing system, network, equipment and cabling issues; performing upgrades/changes; support of phone and voicemail systems; assisting with the backup process and systems; and providing end-user training on a...