Job Description
Overview
Responsible for general technical support for students, faculty, and staff of the Touro College of Osteopathic Medicine/ Imaging School (1000+ users).
Responsibilities
Responsible for general technical support, to include, but not limited to as much of the following as possible:
+ Administers all smart-podiums, troubleshooting all Audio-Visual issues in lecture halls, labs, and classrooms
+ Respond to service tickets
+ Performs installation, configuration, deployment and troubleshooting of desktop/laptop computers and peripherals
+ Administers Print Server and printing management software
+ Administers E-Mail listserv for faculty, staff and student body
+ Troubleshoots network (wired and wireless) related issues
+ Technical support for Medical Simulation Machines
+ Assists students and instructors with Canvas and clicker issues
+ Assist students with Ex...
Responsible for general technical support for students, faculty, and staff of the Touro College of Osteopathic Medicine/ Imaging School (1000+ users).
Responsibilities
Responsible for general technical support, to include, but not limited to as much of the following as possible:
+ Administers all smart-podiums, troubleshooting all Audio-Visual issues in lecture halls, labs, and classrooms
+ Respond to service tickets
+ Performs installation, configuration, deployment and troubleshooting of desktop/laptop computers and peripherals
+ Administers Print Server and printing management software
+ Administers E-Mail listserv for faculty, staff and student body
+ Troubleshoots network (wired and wireless) related issues
+ Technical support for Medical Simulation Machines
+ Assists students and instructors with Canvas and clicker issues
+ Assist students with Ex...