Job Description
Role Purpose
The Infrastructure Manager is responsible for maintaining the stability, security, and performance of the Group's IT infrastructure across all sites, supporting the delivery of the Group's IT strategy. This is a hands‑on technical role, providing end-to-end support from first‑line troubleshooting to advanced engineering, and delivering infrastructure improvements and technical change. The role ensures that day‑to‑day operations and project activities follow established priorities, standards, and governance.
Key Responsibilities
- Responsible for the hands‑on technical operation, maintenance, and administration of servers, networks, storage, identity, and other core infrastructure services.
- Deliver all tiers of technical support as required, providing hands‑on technical troubleshooting and resolution of incidents and service requests.
- Lead and deliver infrastructure and systems improvements, carrying out the hands‑on...