Job Description
Infrastructure Support Engineer — Keeping Police Connected – Where Every Call Counts
Based: Wellington – Porirua CBD. Band G, Office of Constable/Police Employee, Permanent Full Time, NAV JR- .
Key Accountabilities
- Implementing and supporting voice and collaboration infrastructure, ensuring reliability and performance for mission‑critical telephony, communications, and dispatch systems.
- Providing hands‑on experience across platforms such as Zetron ACOM Radio Console, Mitel MiCCe, MX‑One, Cisco CUCM, and cloud contact centre solutions.
- Assisting with solution delivery through impact assessments, option analysis, and detailed implementation plans.
- Maintaining accurate infrastructure documentation, including configuration standards and integration diagrams.
- Working closely with service providers and internal teams on system upgrades and supporting senior engineers in complex fault resolution.
- Troubleshooting ...