Job Description
* Partners with SBM and field sales in driving attainment of assigned team quota, primarily for maintenance renewals* Uses detailed systems and process knowledge to develop proactive and reactive renewal quotes for all expiring contracts* Responsible to make direct contact with customers, partners and distributors as needed to ensure timely receipt of renewal purchase orders* Required to do regular cadence with PSS partners and distributors and push for timely renewals* Assists with sales/SBM-led deals by providing quote and process support* Provides all MIS reports for MS renewals to SBM* Manages sales achievement forecast in Salseforce.com* Interacts with various related teams to ensure positive customer experience; case resolution, database/entitlement management, problem resolution, general inquiries* Attends regular status-update field sales team meetings to ensure service business information is received or disseminated on a timely basis* Performs all database management and data...