Job Description
Inside Sales Executive
Employment Type: Full-time
Reporting To: Sales Manager / CRO
Role Summary
We are seeking a proactive and detail-oriented Inside Sales Executive to support revenue growth through customer renewals, upselling, cross-selling, and inbound sales opportunities . This role focuses on managing existing customers and warm leads , ensuring contract continuity, maximizing recurring revenue, and supporting the field sales (BDM) team in achieving overall sales targets. The Inside Sales Executive plays a critical role in retention, expansion, and sales operations efficiency .
Key Responsibilities
Customer Renewals & Retention (Primary Focus)
- Manage renewal contracts for existing customers:
- Connectivity
- SIP Trunking
- CPaaS
- Managed services
- ITSM
- Track contract expiry dates and initiate renewal disc...