Job Description
The Opportunity
Engaging customers with a focus on customer quote creation and order fulfillment, creating customer satisfaction and adding value to the customer’s buying experience. Provide consistently elevated levels of customer service to customers and accounts as well as vendors, reaching business targets through excellent telephone sales and communication skills.
The Role
Responsible for daily Customer Quotes and Order’s. As well as expediting of those orders for the customer.
Generate new and repeat sales by providing product and pricing information in a timely manner.
Determine customer requirements and expectations to recommend specific products and
solutions.
Recommend alternative products based on cost, availability, or specifications.
Increase sales and average order size by means of cross-selling, up-selling, add-on sales and
offering promotional sales items.
Respond to customers vi...