Job Description
Job Title: Installation Coordinator
Job Description
The Installation Coordinator acts as a vital communication bridge between the customer care team and the local market, ensuring seamless operations. This role involves maximizing installation capacity by efficiently managing and assigning project dates. The scheduler will handle service calls, provide accurate updates, and reschedule projects based on availability. Working closely with installation and sales managers, they will adjust schedules to accommodate delays, such as supply shortages, ensuring customer satisfaction by providing timely updates and coordinating with both internal and external resources.
Responsibilities
+ Serve as the primary communication link between customer care and the local market.
+ Manage and assign installation project dates to maximize capacity.
+ Handle service calls from customer care and customers directly.
+ Provide accurate updates and reschedule proje...
Job Description
The Installation Coordinator acts as a vital communication bridge between the customer care team and the local market, ensuring seamless operations. This role involves maximizing installation capacity by efficiently managing and assigning project dates. The scheduler will handle service calls, provide accurate updates, and reschedule projects based on availability. Working closely with installation and sales managers, they will adjust schedules to accommodate delays, such as supply shortages, ensuring customer satisfaction by providing timely updates and coordinating with both internal and external resources.
Responsibilities
+ Serve as the primary communication link between customer care and the local market.
+ Manage and assign installation project dates to maximize capacity.
+ Handle service calls from customer care and customers directly.
+ Provide accurate updates and reschedule proje...