Job Description
Role Overview This is an onsite, 6‐month contract position as an Instructional Design Specialist at BMHA. You will shape onboarding, systems training, compliance, and process‐based learning that supports day‐to‐day operations and helps teams deliver better service across the organization. What You'll Be Doing You'll design, develop, and maintain learning materials that help employees understand systems, policies, and processes. Designing and developing training in multiple formats (instructor‐led training, e‐learning, job aids, quick reference guides, videos, and documentation) Applying adult learning principles to create clear, engaging, and practical training Developing learning objectives, outlines, storyboards, and assessments Creating scenario‐based knowledge checks and applied learning activities Partnering with HR, subject matter experts, and leaders to gather content and understand training needs Supporting onboarding, systems training, policy, procedure, and compliance initiat...