Insurance Customer Support Specialist - Financial Services

Teleperformance seeks a customer service representative in Cape Town to enhance customer loyalty and provide knowledgeable service. This role requires a minimum of 6-12 months experience in a BPO environment and a Matric or equivalent qualification. Candidates should be excellent communicators with strong customer focus and negotiation skills. Responsibilities include responding to inquiries, managing vulnerable customers, and ensuring service excellence. Join a values-based environment in a fast-paced setting with a focus on continuous improvement.
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