Job Description
As an Intake Specialist, you'll be the first point of contact for potential clients, providing clarity, compassion, and confidence from the very first conversation.
This is more than an administrative role. It's advocacy from the first hello.
Our client is seeking a highly organized, empathetic, and detail-oriented professional who can balance human connection with analytical thinking in a fast-paced legal environment.
What You'll Do
- Serve as the first voice potential clients hear, conducting intake evaluations with empathy, professionalism, and strong judgment
- Research claims, identify patterns, and draft concise internal memos to support attorney decision-making
- Maintain accurate and organized records within the firm's CRM, document systems, and calendars
- Coordinate across departments to ensure smooth intake and case onboarding processes
- Support operational needs as they arise, including assisting wit...