Job Description
Intake Specialist (Remote | Full-Time)
Schedule: Monday to Friday, 9:00 AM – 6:00 PM (EST)
Modality: Remote
About the Role
Our growing personal injury law firm is seeking a highly motivated Intake Specialist to join our team. This role is essential in delivering an exceptional client experience and supporting the firm’s continued growth.
The Intake Specialist serves as the first point of contact for prospective clients and plays a critical role in evaluating new cases and guiding individuals through the intake process with professionalism and empathy.
Key Responsibilities
- Handle incoming calls and inquiries from potential clients
- Gather and document key case details accurately
- Evaluate case qualifications based on firm criteria
- Provide clear and compassionate guid...