Job Description
Reference: CPT -AL-2
To complete the load booking and dispatching processes through all of the interchanges according to customer expectations to ensure their needs are met timeously.
Duties & Responsibilities
- Coordinate transportation providers to ensure prompt and proper movement of shipments.
- Build carrier relationships. Communicate changes to the Logistics Coordinator teams, ensuring best carrier match to customer requirements.
- Respond to customer inquiries and refer clients to the proper channels.
- Make transport arrangements, track and fix transport errors, and ensure that the quality of all services provided are up to standard. Communicate tracing information (ETA and appointment) to the customer.
- Plan loadouts and allocate loads to specific transporters keeping vessels and stack dates in mind.
- Communicate to pack stores and Logistics Coordinators regarding loadouts throughout the day.
- Make arr...