Job Description
Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Scope Of Work/Responsibilities
- Act as a Digital Ambassador at branches: Proactively engage walk‑ins customers and complete transactions via PRUServices or PruBSN Touch.
- Promote digital awareness at branch by maintaining simple in‑branch prompts and explain key benefits.
- Deliver end‑to‑end PRUServices registration support, including step‑by‑step guidance on registration, password setup, and first‑time login.
- Guide customers to complete common self‑service journeys (e.g.,...