Job Description
[What the role is]
Provide support to the Case Officers in managing their designated portfolio of commercial tenants.[What you will be working on]
- Serve as an assistant to the Account Manager for a designated portfolio of commercial tenants.
- Develop and maintain strong relationships with tenants through proactive engagement and effective feedback management.
- Assist to optimise operational efficiency and tenant experience.
- Conduct in-depth analysis of tenants' requirements, including space utilisation patterns, rental assistance needs and commercial considerations, to provide tailored solutions.
- Implement and manage arrears collection for the portfolio, ensuring timely rental payments and minimising defaults.
- Participate in negotiations for tenancy renewals with existing tenants, securing optimal terms while maintaining positive relation...