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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
What You´ll Do
- Support customer communication and help ensure a smooth customer experience
- Act as a point of contact for customer enquiries (email, calls)
- Assist with order-to-cash (OTC) and customer service related activities
- Help build relationships with customers and collect their feedback
- Maintain and update CRM data, supporting business development activities
- Identify opportunities to improve customer satisfaction (CSAT)
- Collaborate with internal teams (Customer Experience, Supply Chain, etc.)
- Support ongoing projects, process improvements and best practices
- Help monitor performance using KPIs and reports
What makes you a good fit
- Ability to do a 12 month internship (8/6h day)
- Business Administration, Management or related student with an interest in customer facing role
- Start date - immediate availability
- Fluent level ...