Job Description
Job Description
Our Customer Operations Team is looking for a talented intern in business, marketing, finance or similar field studies to join our team in our Bourne End office. The successful candidate will be spending a full academic year with us and will work directly with account managers and a multinational team of Customer Service Operators worldwide.
Responsibilities:
- Customer facing contact fully responsible for handling all requests in relation to order placement, fulfillment and forecasts.
- Develop and maintain strong business partnership with customer, sales, planning and operation teams with proactive collaboration and communication.
- Proactively monitoring and communicating changes in customer demand to avoid supply disruptions or excess inventory.
- Manage escalations effectively by engaging/leading discussions to achieve resolution.
- Follow business controls per policies and procedures ...