Job Description
Job Summary
Execute Customer Order Management functions for Asia/Pac internal and external customers. Work closely with business, distributors/end customers, internal customers, finance, RA & supply chain to ensure timely delivery of goods. Provide operational support to the Order Management team in handling daily orders and ensuring smooth execution of order-related processes.
Job Responsibilities
- Execute and manage Order Processing transactions accurately and promptly, including Field Service Contracts billing.
- Co-ordinate with Planning to ensure stock availability as required.
- Co-ordinate with Finance to ensure credit release on time.
- Co-ordinate with Logistics to ensure special instructions are received/understood, as required.
- Handle distributors/end customers order enquiries.
- Run Open Order Status reports for distributors/end customers, Finance, Business as required.
- Review new Customer Crea...