Job Description
Job Summary
Be part of the customer success management team which includes account management and project management responsibilities.
Learn from CSMs on the daily tasks that they do for servicing clients and upsell/cross-selling to existing clients.
What the intern can learn during the internship- Developing an in-depth understanding of the FX market microstructure and marketplace dynamics.
- Regular weekly and monthly write-up of SGX FX Asia write-up of client meetings, and new client details to field sales.
- Monthly sales and account management presentation materials preparation.
- Review & data-mining of current client trading volumes, trends, inactivity and opportunities for sales and revenue generation.
- Competitive analysis (spreads, volume, clients, product differences) across our competitors.
- Exposure to sales and marketing through accounts management, sales, face-to-face or digital conferences, client i...