Job Description
Pertemps West Bromwich are currently seeking a proactive and customer-focused Customer Service Advisor / Internal Sales professional to join our growing team.
This is an excellent opportunity for someone who enjoys providing outstanding customer service, supporting sales activities and working collaboratively within a fast-paced environment.
Key Responsibilities
- Handling customer requirements via telephone, email, and e-commerce platforms
- Processing customer enquiries and orders using an in-house Navision system
- Providing internal support to Regional Sales Managers
- Managing customer accounts and providing professional advice and assistance relating to products and services
- Working closely with other departments, including warehouse operations, managers, and other group locations, to ensure customer requirements are met efficiently
- Maintaining accurate customer records and order information