Job Description
Key Requirements:
Exceptional email etiquette, with a strong emphasis on spelling and grammar
Excellent telephone communication skills
Proficient in Microsoft Office
Strong time and task management abilities
Must reside within close proximity to Kempton Park Duties and Responsibilities:
Customer Relations:
Review orders department inboxes for pending tasks such as outstanding orders
Log customer complaints, personal or product-related, and ensure timely feedback.
Courtesy calls to potentially disgruntled clients after have finalized a given task.
Assist orders and sales with quotes and inquiries from existing clients Sales:
Log all inbound sales inquiries (Phone, Email, Website, Walk-In)
Make and log outbound sales calls to set up appointments for sales reps
Allocate prospects to relevant sales rep for the respective regi...
Customer Relations: