Job Description
We currently have a vacancy for the position of Internal Sales Supervisor based at our Head Office in the West Rand.
Main Duties Will Include but Will Not Be Limited To
- Support the Internal Sales Manager by overseeing and managing the daily operational activities of all customer‑facing support functions, ensuring service excellence, operational efficiency, and effective team performance.
- Assist the Internal Sales Manager with the management and guidance of employees regarding performance, KPIS, staff management, etc.
- Supervise day‑to‑day customer service operations, including order and quotation processing, export coordination, case management, and front‑desk/showroom functions.
- Ensure service standards are consistently maintained, turnaround times are achieved, and operational issues are identified, addressed, and resolved promptly to maintain customer satisfaction and business continuity.