Job Description
International Live Chat Customer Service
📍 Location: TP Bali Site (Lippo Mall Kuta)
📅 Onboarding Date: July 6, 2026
About the Role
Join an international customer experience team in Bali as a Live Chat Customer Service Specialist. You will provide high-quality support to customers through live chat and digital channels, ensuring fast, accurate, and friendly service.
Key Responsibilities
- Handle customer inquiries primarily through live chat and email in a professional and timely manner
- Assist customers with hotel services, reservations, and policies
- Provide clear, accurate, and helpful information
- Deliver excellent customer experience with a fast response time and solution-oriented approach
- Maintain a positive and professional tone in all written...