Job Description
Location: Lisbon, Portugal
About the job
International Dutch-Speaking Customer Support – Lisbon, Portugal (Hybrid)
Role Overview
Join a dynamic international team in Lisbon and build your career supporting a world-renowned global brand. This role offers the perfect blend of professional stability and a modern working culture, including a transition to a hybrid model after your initial training.
Your Responsibilities
- Multichannel Support: Assist Dutch-speaking customers via phone, email, and live chat.
- Problem Solving: Resolve product-related inquiries, manage orders, and handle general customer questions with a solution-oriented approach.
- Customer Satisfaction: Handle complaints professionally and provide timely resolutions to maintain high satisfaction levels.