Job Description
Job Description
- Operations Management: Oversee daily operations of the internet cafe, including managing computer stations, internet connectivity, and software updates.
- Customer Service: Ensure a positive customer experience by addressing inquiries, resolving issues, and maintaining a welcoming environment.
- Staff Supervision: Hire, train, and supervise staff while ensuring adherence to company policies and providing performance feedback.
- Education & Experience: High school diploma or equivalent; prior experience in customer service, IT, or management is preferred.
- Skills: Proficiency in computer systems, network troubleshooting, and basic IT maintenance; strong leadership and communication skills.
- Personal Attributes: Organized, customer-focused, and capable of handling technical and operational challenges effectively.
Attention to Details Written and Verbal Communication Skills
If the posit...