Intraday WFM Real-Time Operations Leader

Concentrix is seeking a qualified individual in the Philippines to act as a liaison between Workforce Management towers and Operations clients. Responsibilities include developing WFM processes, managing audit controls, and ensuring accurate reporting by Intraday Analysts. Required skills include analytical abilities, problem-solving, attention to detail, and excellent client management. This position offers the chance to lead and train teams to achieve operational efficiency and meet strategic goals.
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