Job Description
As an Inventory and Order Fulfillment Associate on the Inventory Operations Team, you will be responsible for overseeing client accounts, ensuring customer satisfaction, and coordinating with various departments within the warehouse operation to meet client needs. In addition to core responsibilities, this role will involve taking on additional tasks to support the overall success of our account management efforts.
Duties
1. Serve as the primary point of contact for assigned client accounts.
2. Receive and review customer orders.
3. Coordinate with internal teams to ensure timely and accurate order fulfillment.
4. Manage order processing and tracking for client accounts.
5. Resolve any issues or concerns raised by clients in a timely and professional manner.
6. Provide regular updates and reports to clients on order status and account performance.
7. Maintain accurate records of orders, shipments, and customer interact...