💼 Full-Time Position

Investigator for Public Sector Complaints

🏢
Ombudsman
📍 toronto, on, Canada
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Location
toronto, Canada
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Posted
June 19, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Become an Investigator with the Ontario Ombudsman in Toronto, focusing on resolving public sector complaints and promoting fair governance. This role is temporary full-time for 18 months, with hybrid work options.
As an Investigator, you will conduct thorough investigations, from interviewing witnesses to drafting detailed reports. Your findings will play a critical role in shaping the Ombudsman’s recommendations aimed at enhancing accountability and transparency in the public sector. Engage with vulnerable individuals and develop solutions to improve service delivery.
Key Responsibilities:
• Analyze complaint files for resolution
• Create investigation plans addressing fairness and systemic issues
• Interview multiple stakeholders and gather data
• Write comprehensive reports with impactful recommendations
• Assist with additional investigation tasks as needed
Requirements:
• Degree in law, social work, or related area
• Three years of experience in compl...