Job Description
Description
We are looking for an Invoice Dispute Specialist to join a manufacturing organization in a contract-to-permanent capacity. This position focuses on reviewing customer billing concerns, researching discrepancies, and coordinating accurate corrections while maintaining a positive customer experience. The ideal candidate is comfortable working with accounting transactions, understands how debits and credits affect account balances, and can stay organized in a fast-paced environment with steady case volume.
Responsibilities:
• Review customer-reported invoice concerns and open dispute cases with complete supporting details for investigation.
• Research billing discrepancies by gathering documentation, validating transaction history, and identifying the source of the issue.
• Process invoice corrections, adjustments, or related updates across the appropriate accounting and billing platforms.
• Verify financial accuracy by ch...
We are looking for an Invoice Dispute Specialist to join a manufacturing organization in a contract-to-permanent capacity. This position focuses on reviewing customer billing concerns, researching discrepancies, and coordinating accurate corrections while maintaining a positive customer experience. The ideal candidate is comfortable working with accounting transactions, understands how debits and credits affect account balances, and can stay organized in a fast-paced environment with steady case volume.
Responsibilities:
• Review customer-reported invoice concerns and open dispute cases with complete supporting details for investigation.
• Research billing discrepancies by gathering documentation, validating transaction history, and identifying the source of the issue.
• Process invoice corrections, adjustments, or related updates across the appropriate accounting and billing platforms.
• Verify financial accuracy by ch...