Job Description
Job Title
Invoicing Clerk/Customer Services
Overview
Responsible for receiving, checking, and processing customer orders, ensuring all details are accurate and compliant before capturing them into the system. The role involves issuing invoices in a timely and correct manner, maintaining accurate records, and handling customer queries professionally.
Purpose of the Job
Handle customer orders accurately from start to finish and provide great customer service. Answer customer questions about their orders, work with other departments to resolve any issues, and ensure orders are processed and invoiced correctly and on time.
Key Responsibilities
- Receive and monitor incoming customer orders.
- Verify orders for accuracy (customer details, quantities, pricing, and totals).
- Resolve discrepancies before approval and capture verified orders in the system.
- Generate and issue invoices for approve...