Job Description
Job Description
Key Responsibilities
IOR/EOR Operations & Documentation
·Coordinate end-to-end IOR/EOR processes for global shipments, including pricing and documentation.
·Work with freight forwarders and customs brokers for smooth clearance and delivery.
·Verify and maintain shipping documents — invoices, packing lists, certificates of origin.
·Prepare import/export permits, declarations, and other required trade documents.
Pricing, Sourcing & Partner Communication
· Act as a direct point of contact for clients on pricing enquiries and shipment queries.
· Support pricing negotiations with partners to achieve competitive and sustainable rates.
· Source new overseas agents or service partners to support operational needs.
· Build and maintain strong working relationships with existing and new partners.
Compliance & Problem Resolution
· Stay current on cu...