Job Description
1. USER MANAGEMENT: CREATE, MODIFY AND DEACTIVATE USER ACCOUNTS, PROFILES,
AND PERMISSION SETS AS NEEDED. ENSURE USER ACCESS AND SECURITY ARE
MAINTAINED ACCORDING TO BEST PRACTICES.
2. SANDBOX MANAGEMENT: CREATE AND MANAGE SANDBOX ENVIRONMENTS FOR
DEVELOPMENT, TESTING AND QUALITY ASSURANCE PURPOSES. COLLABORATE WITH THE
DEVELOPMENT TEAM TO PROMOTE CODE MODIFICATIONS AND UPDATES BETWEEN
ENVIRONMENTS.
3. WORKFLOW MONITORING: MONITOR WORKFLOW QUEUES AND AUTOMATION PROCESSES
TO ENSURE THEY ARE FUNCTIONING AS INTENDED. TROUBLESHOOT AND RESOLVE AND
WORKFLOW-RELATED ISSUES PROMPTLY.
4. EXTERNAL INTEGRATIONS: COLLABORATE WITH TEAMS RESPONSIBLE FOR EXTERNAL
INTEGRATIONS, SUCH AS AWS CONNECT, SERVICE NOW, AND AZURE AD. CONFIGURE AND
MAINTAIN THESE INTEGRATIONS TO ENSURE DATA SYNCHRONIZATION AND SYSTEM
INTEROPERABILITY.
5. IDENTITY PROVIDER ...