Job Description
Overview
Supervises and coordinates activities of staff engaged in computer operations and system maintenance.
Responsibilities
Responsibilities • Ensures effective computer resources are provided to users. • Assigns personnel and schedules workflow to facilitate computer system performance and technician response times. • Analyzes performance indicators such as number of transactions per second, response time, and number of programs being processed to ensure system is operating efficiently. • Studies problems and capabilities, and develops solutions for improved system performance. • Oversight of the management/configuration of the E&DI Cisco Network Switches and Routers (SentelKG). • Handle business-critical IT tasks and systems administration. • Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware. Troubleshoot network problems quickly and eff...
Supervises and coordinates activities of staff engaged in computer operations and system maintenance.
Responsibilities
Responsibilities • Ensures effective computer resources are provided to users. • Assigns personnel and schedules workflow to facilitate computer system performance and technician response times. • Analyzes performance indicators such as number of transactions per second, response time, and number of programs being processed to ensure system is operating efficiently. • Studies problems and capabilities, and develops solutions for improved system performance. • Oversight of the management/configuration of the E&DI Cisco Network Switches and Routers (SentelKG). • Handle business-critical IT tasks and systems administration. • Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware. Troubleshoot network problems quickly and eff...